PROFESSIONAL SUMMARY
PROFESSIONAL SUMMARY
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Computer Information Technology student at California State University, Northridge with hands-on experience in technical support, systems troubleshooting, cloud infrastructure, networking, database management, and business technology solutions. Experienced in assisting educators and organizations with technology integration, workflow improvement, device configuration, software installation, and IT support. Strong communication and problem solving skills with interests in systems analysis, business technology consulting, IT support, and technology operations.
EDUCATION
EDUCATION
California State University, Northridge (CSUN)
California State University, Northridge (CSUN)
Bachelor of Science in Computer Information Technology (CIT)
Expected Graduation: 2028
Los Angeles, CA
TECHNICAL SKILLS
TECHNICAL SKILLS
Technical Support & Systems
Technical Support & Systems
Windows & MacOS Troubleshooting
Printer & Network Troubleshooting
Software Installation & Configuration
Operating System Installation
Virtual Machines (VMware)
Technical Support & Help Desk Assistance
Device & Account Synchronization
Cloud & Databases
Cloud & Databases
AWS Cloud Practitioner Coursework
Amazon RDS
DynamoDB
Relational & Non Relational Databases
MySQL
Database Management Fundamentals
Networking & Tools
Networking & Tools
Networking Fundamentals
Linux & Terminal Commands
Microsoft Office Suite
Google Workspace
Excel & Google Sheets
Canva & Photoshop
AI Productivity Tools
Presentation & Report Development
Additional Skills
Additional Skills
SQL
Java Fundamentals
Communication
Business Support
Workflow Improvement
Team Collaboration
English & Farsi
Work experience
Work experience
Professor Assistant | Cal State Northridge
January 2024 - PresentProfessor Assistant | Cal State Northridge
Provided technical support for classroom and personal technology systems
Configured and synchronized personal and school computer systems for improved workflow efficiency
Assisted with AI tool integration and digital productivity solutions
Troubleshooted printers, software, and account related technical issues
Supported digital organization, document formatting, and technology setup for academic projects and book development
Helped improve day to day technology operations through efficient system management and technical assistance
Teacher Assistant | LAUSD
September 2023 – January 2024 Teacher Assistant | LAUSD
Assisted students and faculty with classroom technology and technical troubleshooting
Supported teachers with instructional technology and digital learning tools
Helped resolve printer and computer related issues within the school environment
Tutored over 200 students in STEM related subjects and technology usage
Improved student engagement through collaborative learning support and communication
Communication & Marketing Assistant – Bridge to the Future Program at CSUN
August 2023 – August 2025Communication & Marketing Assistant – Bridge to the Future Program at CSUN
Developed digital content and presentations to support community engagement initiatives
Coordinated communication efforts for university events and outreach programs
Assisted with organization and management of program information and promotional materials
Collaborated with students, faculty, and community members to improve program visibility and participation
Utilized technology and digital platforms to streamline communication workflows
PROJECT EXPERIENCE
PROJECT EXPERIENCE
Cloud & Systems Infrastructure Projects
Cloud & Systems Infrastructure Projects
Worked with AWS cloud technologies including Amazon RDS and DynamoDB
Configured and managed virtual machines using VMware
Practiced database setup and management using MySQL
Utilized Linux terminal commands and system management tools
Assisted with software deployment, system setup, and infrastructure troubleshooting
ADDITIONAL EXPERIENCE
ADDITIONAL EXPERIENCE
Film2Future – Technical & Production Collaboration Programs
Film2Future – Technical & Production Collaboration Programs
Los Angeles, CA | 2023
Collaborated in fast paced team environments requiring organization, communication, and project coordination
Managed schedules, digital assets, and production workflows
Developed strong problem solving, teamwork, and project management skills through intensive collaborative projects
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